Learning & Talent leader building high-impact employeeexperiences that develop people, enable leaders, and scale organizations.
I design and build experiences that develop people and enable leaders.
I lead talent management and development systems that improve readiness, manager effectiveness, and retention.
I spot where the employee experience starts to break—unclear expectations, inconsistent management, stalled teams—and design the systems that prevent those failures at scale.
I’m a Gallup-Certified Strengths Coach. I take a strengths-based approach to development and performance, focusing on what people already do well to drive productivity, engagement, and growth.
Manager Program Adoption
Managers Coached & Developed
Employees Onboarded & Enabled
Leadership & Talent Development
- Manager & Senior Leader Coaching
- Career Pathways & Progression
- New Manager Readiness Programs
- Gallup StrengthsFinder Methodology
- Inclusive Leadership Development
Learning Systems & Team Effectiveness
- Enterprise Onboarding at Scale
- Performance Enablement Toolkits
- Team Offsites & Norming (Tuckman's)
- Data-Driven Program Design
- Cross-Functional Influence & Adoption
Tools & AI Automation
- ChatGPT / Claude / Gemini
- v0 / Zapier / Notion AI
- Articulate / Docebo (LMS)
- AI Workflow Automation
- Internal Dashboard Design
Where I've worked.
Founder & Gallup Strengths Leadership Coach · The Onward Practice LLC
Coaching managers and senior leaders through high-stakes transitions — new roles, team restructures, and identity shifts — using Gallup CliftonStrengths to surface what’s already working and build from there. Impact: leaders gain clarity on their management style, teams align faster, and organizations retain the people they invested in developing.
Senior Learning & Development Manager · Vercel
Transformed how Vercel develops managers and onboards talent at scale. Coached managers on expectation-setting and feedback ownership, cutting early-tenure variability and raising manager preparedness 12%. Built onboarding infrastructure across company-wide, GTM, and engineering tracks that accelerated time-to-productivity for 425+ hires — managers reported saving ~1 hour per new hire in onboarding prep. Drove 90%+ adoption of manager frameworks through cross-functional influence with PBPs, Ops, and business leaders. Partnered with senior engineering leaders on team offsites using Tuckman’s model, establishing norming behaviors that directly improved team execution. Built a peer learning system making high-performer knowledge reusable company-wide. Led the People Team AI hackathon and co-led the LGBTQ ERG.
L&D Lead, Employee Experience & Pride ERG Lead · Carta
Built Carta’s leadership development system from the ground up — establishing a shared leadership baseline that reduced early performance gaps across all management levels. Created the Aspiring Manager program, giving ICs a rigorous readiness test before promotion and clarifying what management rigor looks like at Carta. Coached senior leaders on inclusive leadership, management standards, and team effectiveness. Scaled onboarding for 2,000+ hires, cutting early confusion and accelerating role clarity. Built a performance management toolkit (calibration guides, feedback frameworks, review templates) that improved rating consistency with HRBPs. Led M&A onboarding that reduced post-acquisition uncertainty by aligning managers to support acquired employees through the transition.
Instructional Designer & LGBTQ+ ERG Co-Lead · Affirm
Eliminated quality risk for new Customer Operations hires by designing an onboarding system that set clear expectations and built practical skill before anyone handled live work. Aligned a scaling team around shared priorities and decision-making by redesigning QA and training workflows — reducing duplicated effort as headcount grew. Introduced the 5D program design framework, giving the organization a consistent, repeatable structure for every new learning initiative.
Learning & Development Manager · Leanplum
Stood up Leanplum’s first LMS (Docebo), replacing scattered tribal knowledge with trackable, structured training for customers, partners, and revenue teams. Built CSM onboarding that reduced reactive skill gaps — reps arrived confident instead of catching up. Designed customer and partner education programs that improved product adoption and retention by embedding learning directly into the customer journey.
Two distinct prototypes.
Two different use cases.
I don’t just talk about AI in L&D — I build with it. These are working prototypes that solve real leadership development problems I’ve seen across every company I’ve worked at.
Maven —
Slack Agent
A just-in-time coaching agent in Slack that helps leaders think through people decisions in the moment.
- Hard conversations, feedback, 1:1s, team conflict, new manager support
- Strengths-based guidance grounded in real coaching frameworks
- Meets managers where they already work — no extra tools
Maven —
Web Agent
A self-serve coaching agent for deeper reflection when leaders need space to think. Here when you need it.
- Conversational interface for working through leadership challenges
- Structured coaching frameworks embedded in the model
- Available 24/7 for the moments that don't fit a calendar invite
Professional Certifications
- Gallup-Certified Strengths Coach (CliftonStrengths) — Nov 2025
- ACT Leadership & Performance Coaching (Brown University) — Expected Jan 2027
Education
- San Jose State University: BA in RTVF & Minor in Deaf Education
- San Jose State University: Single Subject Teaching Credential (Adapted PE)
- Edinburgh Napier University: Mass Communications & Public Relations
- The Clown School of San Francisco: Beginning Clowning
- Studio ACT: General Acting Classes
Let's connect.
I'm always open to new opportunities, coaching conversations, and partnering with organizations that invest in their people. Reach out anytime.